Experience

Leading platform engineering for one of Australia's largest car auction companies.

• Empowering developers and engineers by leading Developer Experience-focused initiatives, optimising tools, platforms, and workflows to enhance productivity and innovation — consolidating 200+ technologies into a unified IDP for engineers, delivery leads, and team leads.
• Leading and mentoring a team of engineers, fostering talent, and aligning goals to deliver high-impact outcomes — progressing from DevOps Lead to Platform Engineering Lead over 6 years.
• Combining mentorship, stakeholder management, and project management expertise to deliver innovative tools and processes that foster collaboration and success.
• Designing and implementing a cloud adoption framework centred on GitOps, Change Management 2.0, Cloud Governance, and Cloud Re-Architecture, while building an advanced internal developer platform (IDP) to streamline processes.
• Modernising and standardising our Infrastructure-as-Code (IaC) framework with a multi-cloud architecture (Azure, AWS) to ensure consistency, scalability, and precision with Terraform Cloud Enterprise.
• Driving standardisation and migration projects, including GitHub workflow optimisation and Dynatrace migration, alongside building a comprehensive observability platform for engineers and stakeholders.
• Delivered significant infrastructure cost reductions on AWS and Azure through right-sizing, performance optimisation, geo-replication design, and caching strategies (CloudFront, Cloudflare, Varnish).
• Implemented Bitwarden & HashiCorp Vault for organisation-wide secrets management, PKI management, covering environment variables, rotating database credentials, and sensitive data — establishing a robust security baseline.

Independent DevOps and cloud architecture consulting for startups and SMEs.

• Delivered cloud architecture and migration projects on AWS and Azure
• Built and deployed full-stack web applications using modern JavaScript frameworks
• Designed DevOps workflows and CI/CD pipelines for client modernisation projects
• Provided technical consulting and training to clients on cloud adoption, infrastructure automation, and best practices

Full-stack engineering at one of Southeast Asia's leading video streaming platforms.

• Worked across multiple tech streams at iflix, a subscription video-on-demand platform serving millions of subscribers across Western and Asian content markets.
• Part of the personalisation stream, responsible for delivering tailored content discovery and recommendation experiences to millions of active subscribers.
• Developed personalisation and recommendation features using full-stack web and backend frameworks, integrated with AWS cloud infrastructure.
• Maintained and evolved the web application portal, introducing new technical improvements to enhance platform performance and user experience.

Enterprise software delivery for clients across multiple industries.

• Led development of full-stack web applications and REST APIs for large enterprise clients (Telekom Malaysia, Accenture internal projects)
• Embedded within the Order and Service Management department to handle order fulfilment and defect resolution using the Oracle Communications vendor system.
• Monitored and recovered problematic live orders, diagnosing process flow defects and delivering constructive resolutions to maintain fulfilment continuity.
• Built automated tools using Java, JSP, and HTML to eliminate laborious production-level tasks, significantly reducing manual effort for the support team.
• Developed web application tools to support daily production workload activities, improving operational efficiency across the team.
• Produced technical documentation and deployment requests, providing deployment support, end-user training, and post-implementation assistance for the client.
• Conducted technical analysis on the client's order system architecture, improving end-to-end process flows, product lifecycle management, and order fulfilment pipelines.
• Supported client business change activities and provided rapid incident response via an Incident Management System.

Enterprise software delivery for clients across multiple industries.

• Contributed to building a globally scoped prototype framework for Accenture using the Oracle Communications Order and Service Management (OSM) vendor system.
• Designed and tested various OSM business processes, translating requirements into functional process flows within the vendor platform.
• Supported the System Integration Testing (SIT) phase with technical documentation, deployment requests, and hands-on testing support.
• Assisted in defect resolution and process flow fixes, gaining foundational experience in order management, fulfilment, and client-facing delivery.

Worked across multiple companies as a freelance developer and during summer internships.

• Designed and developed websites for multiple clients across early education (Tadika Adik Bistharii), logistics (Macrolink Logistics), and management services (RAKAN Management Services) sectors.
• Built and maintained a company website and subsidiary e-commerce store for Macrolink, including an online merchant storefront for product sales.
• Administered office IT infrastructure at Macrolink — covering computer and server maintenance, technical fault resolution, and a building surveillance system setup.
• Provided knowledge-sharing sessions to staff on computer-related matters and general IT upkeep.
• Handled secretarial and client-facing responsibilities at RAKAN Management Services, supporting seminar and lecture coordination alongside web development duties.